Soften your beard with hot water or shave after a shower. The warm humidity will open up your pores and soften your skin. Using a quality badger shaving brush and soap is the key to keeping your face hot and moist. Not only will it soften your beard, it will help to lift the whiskers for a better shave. Always use a clean, sharp blade and shave in the direction that the beard grows. Please review our Return Policy regarding Personal Care products.